Last Updated: June 28, 2021
Welcome to xSEL Lab’s company website. Like many hosted service providers, the name of our company is similar to the name of our suite of product and service solutions. In this privacy policy (“Privacy Policy”) we refer to our SEL assessment software platform as “SELweb” and to the xSEL Labs Inc. entity as “xSEL Labs” or “we.”
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website located at https://xsel-labs.com/ (the “Site”), when you contact our customer support team, engage with us on social media, or otherwise interact with us as well as our practices for collecting, using, maintaining, protecting and disclosing that information. However, this Privacy Policy does NOT apply to information collected by us through the use of SELweb. The Site is intended for a general audience. Although we may permit educators, students, and research partners to access the SELweb software platform through links provided on the Site, access to and use of SELweb is governed by separate agreements with customers and authorized SELweb users, including our SELweb Platform Privacy Policy.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Site. By accessing or using the Site, you agree to this Privacy Policy. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to the Site homepage or sending you a notification). Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Analytics Services Provided by Others
Transfer of Information to the U.S.
Your California Privacy Rights
Information You Provide to Us
We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, or otherwise communicate with us (e.g., through email). The types of information we collect may include your name, e-mail address, subject, and message content.
As used in this Privacy Policy, “Personal Information” is any information that identifies an individual, such as (but not limited to) an individual’s name, email address, postal address, as well as information that the Site might associate with such information. Any information that does not, on its own, identify an individual person is considered and treated as non-Personal information.
Other Information We Collect When You Interact with Us
When you access or use the Site or otherwise transact business with us, we automatically collect information about your activities, including:
Information We Collect from Other Sources
We may also obtain information from other sources and combine that with the information we collect through the Site.
Information We Derive
We may derive information or draw inferences about you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address.
We use the information we collect to administer your account and to deliver the products and services you request and customize your experience with us. We also use the information we collect to:
We may share information about you as follows or as otherwise described in this Privacy Policy:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
We allow others to provide analytics services on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Site, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
xSEL Labs is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Site or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
Account Information
You may update, correct, or delete information about you at any time by emailing us at support@xsel-labs.com. If you wish to deactivate your account, please email us at support@xsel-labs.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of the Site. For more information about cookies and how to disable them, see https://www.allaboutcookies.org/.
Promotional Communications
You may opt-out of receiving promotional emails from xSEL Labs by following the instructions in those emails or by emailing us at support@xsel-labs.com. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Shine the Light
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your Personal Information with third parties for their own direct marketing purposes. Please also note that the Site does not interpret, or respond, to “do not track” signals. To learn more about this issue please visit www.allaboutdnt.com.
The Site is not intended for children under 13 years of age or for use in connection with student education records. We do not knowingly collect any Personal Information from children under the age of 13 or information that ay comprise student education records, through the Site. If you are under 13, do not use or provide any information on the Site or on or through any of its features. In addition, regardless of age, you should never provide student education records on or through the Site. If you believe we have collected Personal Information from or about anyone under the age of 13, please contact us at support@xsel-labs.com. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent through the Site, we will delete that information.
To learn more about our practices with respect to student information entered into SELweb and how and when FERPA may apply, please refer to our Platform Privacy Policy.
If you have any questions about this Privacy Notice, please contact us at: support@xsel-labs.com.
SELweb is hosted by 3C Institute. For more information about 3C Institute’s privacy practices, please see the 3C Institute Privacy Policy.
Last Updated: June 28, 2021
Welcome to xSEL Lab’s platform privacy policy (“Platform Privacy Policy”). We offer schools a technology platform that they can use to deliver social-emotional learning assessments. The platform we provide helps support teacher success and student social-emotional development. Like many hosted service providers, the name of our company is similar to the name of our suite of product and service solutions. In this Platform Privacy Policy, we refer to our SEL assessment software platform as “SELweb” and to the xSEL Labs Inc. entity as “xSEL Labs” or “we.”
This xSEL Labs Platform Policy describes the types of information we may collect, or that you may provide, when registering with, accessing, or using SELweb. This Platform Privacy Policy does not apply to information we collect offline or on our xSEL Labs website located at https://xsel-labs.com/ or to information that you may provide to, or is collected by, third parties.
Changes to this Platform Privacy Policy
“Education Information” means information gathered from students and School Officials, and information provided to us by Schools. Education Information may include Personal Information.
“Personal Information” means any information that identifies an individual, such as (but not limited to) an individual’s name, phone number, school ID number, email address, postal address, as well as information that might be associated with such information.
Personal Information does not include information that cannot readily be used to identify specific individuals, such as aggregated assessment responses or research data sets that have had identifying information removed.
“Research Partners” means research organizations with whom we or a School might partner.
A “School” refers to a school, school district, or other educational organization.
“School Officials” means district and school administrators, teachers, support personnel, or other staff authorized by a School to use SELweb.
Information from Schools
When a School uses SELweb, it may share Education Information with us, such as student name, district identification number, date of birth, school enrollment, demographic characteristics such as sex, ethnicity, and eligibility for certain school programs, as well as teacher names. We treat this information as confidential, and its use is limited by this Platform Privacy Policy as well as by our agreements with Schools.
Information from Students
We gather information directly from students through their use of SELweb, which is part of our services to Schools. That information may include or be closely tied to Personal Information if it is necessary to provide the services requested by Schools.
Automated Technologies
When you access and use SELweb, it may use technology (such as cookies, discussed further below) to automatically collect:
With respect to technology that automates this information collection and tracking, we may use the following on xSEL Lab’s web pages and in emails from us to you:
Children’s Information
We do not gather Personal Information from children under the age of 13, as defined by applicable law, unless we believe we have legal permission to do so, as indicated by Schools acting on behalf of parents or guardians. We require our Schools to obtain any necessary parental consent or provide any required disclosures to parents or guardians. We will gather information from students directly only as requested by a School and only for the purposes of providing SELweb to the School. If you believe we have unknowingly gathered a child’s information without the appropriate consent, please contact us immediately at support@xsel-labs.com.
User Accounts
Some users access SELweb through user accounts. We may collect and use Personal Information, such as usernames and/or email addresses, to create and differentiate any user accounts used to access SELweb.
By using SELweb, users authorize us to gather, parse, and retain information as described in this Platform Privacy Policy.
To Provide Reports
xSEL Labs uses Education Information to provide Schools with reports that help them improve students’ educational experiences. We distribute reports in conjunction with Schools to ensure that only the intended audiences have access to reports.
For Internal Operations and Research and Development
We may use Education Information, including Personal Information, to help us run our internal operations, including for research and development purposes as we try to improve the tools we offer to Schools. These research and development purposes could include testing new tools to include in reports, performing validity studies, developing new product features, and making other usability improvements. We may also use anonymized and/or aggregated Education Information for other purposes with permissions from our Schools.
With the School that Commissioned our Services
We share information gathered from students and School Officials with this School. At the School’s request, we can export this information from our system to the School, or make reasonable efforts to destroy or otherwise render the information inaccessible.
With Researchers
We may share information gathered from students and School Officials with Researchers but only at the School’s request and with their consent.
As Required by Law or to Ensure Safety
We may be required to disclose, access, and/or preserve information in order to comply with law enforcement requests and legal process. We may also do so to protect users’, our, or others’ rights, property, or safety.
With our Service Providers
When necessary, we share limited information with other organizations so that they can help us provide our services, including SELweb. For instance, we use a third-party hosting provider who stores and processes information, including Education Information.
As Part of a Merger, Sale, or Other Asset Transfer
In the future, we may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. In that event, information may be transferred as permitted by law and/or contract.
We may change this Platform Privacy Policy from time to time. If we make changes, we will revise the date at the top of this Platform Privacy Policy and, in some cases, provide users with additional notice (such as adding a statement to this webpage or by sending a notification).
If you have any questions about this Privacy Notice, please contact us at: support@xsel-labs.com.
SELweb is hosted by 3C Institute. For more information about 3C Institute’s privacy practices, please see the 3C Institute Privacy Policy.
Please visit our Third-Party Subprocessors page for more information.
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